By accessing and using the services provided by Clean Toronto, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.
Clean Toronto provides residential and commercial cleaning services as described on our website. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
When booking a cleaning service, you agree to provide accurate and complete information. Appointments are subject to availability and confirmation by Clean Toronto. We require at least 48 hours' notice for any cancellation or rescheduling to avoid potential cancellation fees.
You are responsible for ensuring our cleaning team has access to your property at the scheduled time. If we cannot access your property due to reasons outside our control, a cancellation fee may apply.
Payment terms vary depending on the service type:
All quoted prices are subject to applicable taxes. Prices are subject to change with reasonable notice.
If you are dissatisfied with our service, please notify us within 24 hours, and we will re-clean the unsatisfactory areas at no additional cost. This guarantee is subject to reasonable assessment and availability.
Clean Toronto carries liability insurance. Any claims for damage must be reported within 24 hours of service completion with supporting evidence. We are not responsible for normal wear and tear, pre-existing conditions, or damage caused by third parties.
We reserve the right to refuse or terminate service if working conditions are unsafe, unhygienic, or if our staff faces harassment or unreasonable demands. We may charge a cancellation fee in such cases.
Our services include only those tasks specified in our service descriptions or custom agreements. Additional services may be requested for additional fees, subject to availability.
Clean Toronto's liability is limited to the amount paid for the specific service in question. We are not liable for indirect, consequential, or incidental damages.
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of the modified terms.
These terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved in the courts of Toronto, Ontario.
For questions regarding these terms, please contact us at info@cleancotoronto.ca.
Last Updated: June 14, 2025